How to order

"Thank you for visiting our store!
We receive many orders from overseas every month.
If you have any questions, please feel free to contact us :)


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Please fill in the order form.
We will send a PayPal invoice email.
Japan's consumption tax is deducted from the prices listed.


■OVERSEAS SHIPPING ORDER FORM   (←Click to open the Mail Order Form.)

If you have questions please contact by email.




About shipping

We send merchandise by EMS (https://www.post.japanpost.jp/int/ems/index_en.html)

Delivery within 3 -14 days.
Will provide the tracking number notification.




Shipping Fee

Shipping cost depends on the delivery address.
*Some regions are currently discontinuing the acceptance of EMS.
For shipping to the applicable area, we will quote the shipping fee separately.


Rate schedule Asia(First Zone): 3600JPY

Oceania, North America, Central America, and the Middle East(Second Zone): 4200JPY

Europe(Second Zone): 4900JPY

South America and Africa(Third Zone): 5600JPY


*In the case where your item is an international shipment,
there may be delays depending on the country's customs inspection.
Please be advised that customers will bear the customs fees.




Return Policies

You can return the goods if they are defective.

Please check the product immediately after it arrives.
If the product is defective, please email within 2 days.

Non-defective products cannot be returned.
Before ordering, please verify the size and color.




CRACKFLOOR Co., Ltd.

1F 2-14 Terukuni-cho Kagoshima
892-0841 JAPAN

shop@crackfloor.com
Administrator:Kazuki Osako



 
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